Return & Refund Policy



  • Returns are accepted within 30 days of being delivered. You may be entitled to a full refund minus the cost of shipping and handling. The customer will be responsible for the full payment of return shipping.

  • To receive a full refund all parts including the 16 poles, 4 corner joints, 4 thumb screws and 4 velcro strips and all fabric panels must be returned. Partial returns are not allowed.

  • A full refund will not be given if the items are damaged, dirty or missing parts.


File a Return

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