Return & Refund Policy
Returns are accepted within 30 days of being delivered. You may be entitled to a full refund minus the cost of shipping and handling. The customer will be responsible for the full payment of return shipping.
To receive a full refund all parts including the 16 poles, 4 corner joints, 4 thumb screws and 4 velcro strips and all fabric panels must be returned. Partial returns are not allowed.
A full refund will not be given if the items are damaged, dirty or missing parts.